I don't doubt the atmosphere at Kiwitea Street is good. I've been a few times and it's like being at the Bernabeu in comparison to Fred Taylor. I also don't doubt that the vast majority of people who rock up to watch ACFC are decent football fans, just like the vast majority of Nix fans are.
The problem is that anyone who has never been to Kiwitea Street, and whose only contact with ACFC has been what's being read on various forums, will get a hugely negative view of what ACFC supporters are like. After I made a flippant remark, I've had a sarcastic, condescending pop taken at me this week by an ACFC fan, who knows nothing about me or my situation. If I hadn't ever been to Kiwitea Street, do you think I would hve got a favourable impression after that? No, I would have decided that all ACFC fans are arrogant, patronising twats and avoided the place like the plague.
THAT is the image that some ACFC supporters are putting across. Sadly, in terms of this forum in particular, that kind of attitude seems to be far more prevalent than anything else. No-one is saying all ACFC fans are like that, but the impression given is that the vocal majority are, or were! Those are the type of people who are alienating potential "casual" fans from ACFC.